The Checkstep blog

Emerging trends can severely threaten user retention We've recently seen how hate speech and misinformation can put user retention at risk during the recent UK far-right riots. Recent events like the UK far-right riots have highlighted how unchecked hate speech and misinformation can severely threaten user retention. When harmful content spreads without effective moderation, it…

Trust and Safety leaders during the US elections: are you tired of election coverage and frenzied political discussion yet? It’s only 20 days until the US votes to elect either Kamala Harris or Donald Trump into the White House and being a Trust and Safety professional has never been harder. Whether your site has anything…

Nowadays, its no surprise that an unregulated marketplace with sketchy profiles, violent interactions, scams, and illegal products is doomed to fail. In the current world of online commerce, trust and safety are essential, and if users don't feel comfortable, they won’t buy. As a marketplace owner, ensuring that your platform is a safe and reliable…

The internet has revolutionized the field of education, offering new resources and opportunities for learning. With the increased reliance on online platforms and digital content, it is now a priority to ensure the safety and security of educational spaces. This is where artificial intelligence (AI) plays a big role. By using the power of AI,…

Community forums are providing spaces for individuals to connect, share ideas, and build relationships. However, maintaining a safe and welcoming environment in these forums is crucial for fostering trust and ensuring the well-being of community members. To address this challenge, many forums are turning to the power of artificial intelligence (AI) content moderation. In this…

Have you seen an increase in fake profiles on your platform? Are you concerned about it becoming a wild west? In this article, we’ll dive into how to protect users from encountering bad actors and create a safer environment for your customers. An Introduction to the Issue Dating apps have transformed the way people interact…

What was once an outrageous dream is now a mundane reality. Going from in-person communication to being able to hold a conversation from thousands of kilometres away has been nothing short of revolutionary. From the invention of email to the meteoric rise of social media and video conferencing, the ways we connect, share, and interact…

The Online Battlefield The online gaming community, once a haven for enthusiasts to connect and share their passion, has faced the growing challenge of toxic behaviour and harassment. Teenagers and young adults are still the main demographic of players, and as multiplayer games became more popular, so did instances of trolling, hate speech, and other…

It was once unthinkable that social media would become an integral aspect of daily life, but here we are, relying on it for communication, information, entertainment, and even shaping our social interactions. It’s brought to our lives a whole new set of rules, and now that online duality is expected, the balance between safety and…

In the fast-paced and competitive world of online commerce, trust is the most important element in ensuring successful transactions, and customer evaluations hold a top spot in the ranking of factors that contribute to the development of brand reliability. They act as a kind of digital word-of-mouth, influencing consumers' choices to make purchases and moulding…

Since the invention of dating websites in 1995, the way potential partners meet and form relationships has changed completely. However, with this convenience comes the challenge of ensuring a safe and positive user experience, which becomes increasingly tedious and time-consuming as more users enter the platform. This is where AI content moderation comes in handy,…

Nowadays, most people can’t remember the last time they called a restaurant and asked for their food to be delivered. In fact, most people can’t recall the last time they called a restaurant for anything. In this new era of convenience, food delivery has undergone a revolutionary transformation. What once involved a phone call to…