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17 Questions Trust and Safety Leaders Should Be Able to Answer 

A Trust and Safety leader plays a crucial role in ensuring the safety and security of a platform or community. Here are 17 important questions that a Trust and Safety leader should be able to answer.  What are the key goals and objectives of the Trust and Safety team? The key goals of the Trust…
6 minutes

How Content Moderation Can Save a Brand’s Reputation

Brand safety and perception have always been important factors to look out for in any organisation, but now, because we live in a world where social media and the internet play an essential role in the way we interact, that aspect has exponentially grown in importance. The abundance of user-generated content on different platforms offers…
5 minutes

7 dating insights from London Global Dating Insights Conference 2024

Hi, I'm Justin, Sales Director at Checkstep. In September, I had the opportunity to attend the Global Dating Insights Conference 2024, where leaders in the dating industry gathered to discuss emerging trends, challenges, and the evolving landscape of online dating. This year's conference focused on how dating platforms are adapting to new user behaviors, regulatory…
3 minutes

What is Content Moderation ? 

Content moderation is the strategic process of evaluating, filtering, and regulating user-generated content on digital ecosystems. It plays a crucial role in fostering a safe and positive user experience by removing or restricting content that violates community guidelines, is harmful, or could offend users. An effective moderation system is designed to strike a delicate balance…
5 minutes

A Guide to Detect Fake User Accounts

Online social media platforms have become an major part of our daily lives: with the ability to send messages, share files, and connect with others, these networks provide a way, for us users, to stay connected. Those platforms are dealing with a rise of fake accounts and online fraudster making maintaining the security of their…
4 minutes

How to Keep your Online Community Abuse-Free

The Internet & Community Building In the past, if you were really into something niche, finding others who shared your passion in your local area was tough. You might have felt like you were the only one around who had that particular interest. But things have changed a lot since then. Now, thanks to the…
6 minutes

The longest 20 days and 20 nights: how can Trust & Safety Leaders best prepare for US elections

Trust and Safety leaders during the US elections: are you tired of election coverage and frenzied political discussion yet? It’s only 20 days until the US votes to elect either Kamala Harris or Donald Trump into the White House and being a Trust and Safety professional has never been harder. Whether your site has anything…
5 minutes

Text Moderation: Scale your content moderation with AI

In today's interconnected world, text-based communication has become a fundamental part of our daily lives. However, with the exponential growth of user-generated text content on digital platforms, ensuring a safe and inclusive online environment has become a daunting task. Text moderation plays a critical role in filtering and managing user-generated content to prevent harmful or…
4 minutes

Ensuring Child Safety Online: The Role of Trust & Safety Teams

Children are now growing up with technology as an integral part of their lives. With the increase of smartphones, tablets, and internet-connected devices, it is important for parents, educators, and technology companies to prioritize children's online safety. This shared responsibility requires collaboration, best practices, and strategies to create a secure and user-friendly virtual environment. By…
5 minutes

9 Industries Benefiting from AI Content Moderation

As the internet becomes an integral part of people's lives, industries have moved towards having a larger online presence. Many businesses in these industries have developed online platforms where user-generated content (UGC) plays a major role. From the rise of online healthcare to the invention of e-learning, all of these promote interaction between parties through…
8 minutes

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