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What is Content Moderation: a Guide

Content moderation is one of the major aspect of managing online platforms and communities. It englobes the review, filtering, and approval or removal of user-generated content to maintain a safe and engaging environment. In this article, we'll provide you with a comprehensive glossary to understand the key concepts, as well as its definition, challenges and…
15 minutes

Moderation Strategies for Decentralised Autonomous Organisations (DAOs)

Decentralised Autonomous Organizations (DAOs) are a quite recent organisational structure enabled by blockchain technology. They represent a complete structural shift in how groups organise and make decisions, leveraging decentralised networks and smart contracts to facilitate collective governance and decision-making without a centralised authority. The concept of DAOs emerged in 2016 with the launch of "The…
6 minutes

17 Questions Trust and Safety Leaders Should Be Able to Answer 

A Trust and Safety leader plays a crucial role in ensuring the safety and security of a platform or community. Here are 17 important questions that a Trust and Safety leader should be able to answer.  What are the key goals and objectives of the Trust and Safety team? The key goals of the Trust…
6 minutes

How Content Moderation Can Save a Brand’s Reputation

Brand safety and perception have always been important factors to look out for in any organisation, but now, because we live in a world where social media and the internet play an essential role in the way we interact, that aspect has exponentially grown in importance. The abundance of user-generated content on different platforms offers…
5 minutes

A Guide to Detect Fake User Accounts

Online social media platforms have become an major part of our daily lives: with the ability to send messages, share files, and connect with others, these networks provide a way, for us users, to stay connected. Those platforms are dealing with a rise of fake accounts and online fraudster making maintaining the security of their…
4 minutes

How to Keep your Online Community Abuse-Free

The Internet & Community Building In the past, if you were really into something niche, finding others who shared your passion in your local area was tough. You might have felt like you were the only one around who had that particular interest. But things have changed a lot since then. Now, thanks to the…
6 minutes

Ensuring Child Safety Online: The Role of Trust & Safety Teams

Children are now growing up with technology as an integral part of their lives. With the increase of smartphones, tablets, and internet-connected devices, it is important for parents, educators, and technology companies to prioritize children's online safety. This shared responsibility requires collaboration, best practices, and strategies to create a secure and user-friendly virtual environment. By…
5 minutes

9 Industries Benefiting from AI Content Moderation

As the internet becomes an integral part of people's lives, industries have moved towards having a larger online presence. Many businesses in these industries have developed online platforms where user-generated content (UGC) plays a major role. From the rise of online healthcare to the invention of e-learning, all of these promote interaction between parties through…
8 minutes

The Future of AI-Powered Content Moderation: Careers and Opportunities

As companies are grappling with the challenge of ensuring user safety and creating a welcoming environment: AI-powered content moderation has emerged as a powerful solution, revolutionizing the way organizations approach this task. In this article, we will explore the careers and opportunities that AI-powered content moderation presents, and how individuals and businesses can adapt to…
6 minutes

Why moderation has become essential for UGC 

User-Generated Content (UGC) has become an integral part of online participation. Any type of material—whether it's text, photos, videos, reviews, or discussions—that is made and shared by people instead of brands or official content providers is called user-generated content. Representing variety and honesty, it is the online community's collective voice. Let's explore user-generated content (UGC)…
6 minutes

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