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Lie of the Year: Insurrection Denials Claim Top Spot

“The efforts to downplay and deny what happened are an attempt to brazenly recast reality itself.” After twelve months of hard work debunking hundreds of misleading and false claims, the good folks at Poynter Institute’s PolitiFact take a moment out of their normal schedule to award the Lie of the Year, and for 2021 that dubious…
3 minutes

Misinformation could decide the US Presidential Election

 In 1993 The United Nations declared May 3 as World Press Freedom Day recognizing that a free press is critical to a healthy, functioning democracy. According to the UN, media freedom and individual access to information is key to empowering people with control over their own lives. It seems the global population mostly believes it…
5 minutes

Content Moderation Using ChatGPT

In 10 minutes, you’ll learn how to use ChatGPT for content moderation across spam and hate speech. Who is this for? If you are in a technical role, and work at a company that has user generated content (UGC) then read on. We will show you how you can easily create content moderation models to…
11 minutes

What is Trust and Safety: a Guide

The rapid expansion of online platforms and services has transformed the way we connect, communicate, and conduct business. As more interactions and transactions move into virtual spaces, the concept of trust and safety has become essential. Trust and safety covers a range of strategies, policies, and technologies designed to create secure, reliable, and positive online…
10 minutes

Trust and Safety Teams: Ensuring User Protection

As the internet becomes an integral part of our daily lives, companies must prioritize the safety and security of their users. This responsibility falls on trust and safety teams, whose primary goal is to protect users from fraud, abuse, and other harmful behavior.  Trust and Safety Teams Objectives  The Role of Trust and Safety Teams…
6 minutes

The Role of a Content Moderator: Ensuring Safety and Integrity in the Digital World

In today's digital world, the role of a content moderator is central to ensuring the safety and integrity of online platforms. Content moderators are responsible for reviewing and moderating user-generated content to ensure that it complies with the platform's policies and guidelines, and the laws and regulations. Their work is crucial in creating a safe…
5 minutes

How to Launch a Successful Career in Trust and Safety‍

Before diving into the specifics of launching a career in Trust and Safety, it's important to have a clear understanding of what this field entails. Trust and Safety professionals are responsible for maintaining a safe and secure environment for users on digital platforms. This includes identifying and addressing harmful content, developing policies to prevent abuse,…
5 minutes

Navigating Trust and Safety: A Guide to the Best Learning Materials

Trust and Safety professionals play a major role in creating secure, welcoming online environments. To excel in this field, it's essential to have access to high-quality learning materials that cover a wide range of topics, from content moderation to cybersecurity. In this article, we'll explore some of the best resources available for individuals looking to…
4 minutes

Ethical Consideration in AI Content Moderation : Avoiding Censorship and Biais

Artificial Intelligence has revolutionized various aspects of our lives, including content moderation on online platforms. As the volume of digital content continues to grow exponentially, AI algorithms play a crucial role in filtering and managing this content. However, with great power comes great responsibility, and the ethical considerations surrounding AI content moderation are becoming increasingly…
3 minutes

The Impact of AI Content Moderation on User Experience and Engagement

User experience and user engagement are two critical metrics that businesses closely monitor to understand how their products, services, or systems are being received by customers. Now that user-generated content (UGC) is on the rise, content moderation plays a main role in ensuring a safe and positive user experience. Artificial intelligence (AI) has emerged as…
4 minutes

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