A safe and trustworthy buying experience

Numbers at a Glance

of consumers said they encountered fraudulent or suspicious actions on the Internet
of companies surveyed said they had experienced fraud
1 in 1
of consumers abandoned a transaction due to a lack of visible security
of consumers see security as the most important element of their online experience

The Problem

Keep the online pickpockets at bay.

Trust & safety are becoming more important to marketplaces. The quality of content of goods sold within a marketplace directly links to brand reputation and whether buyers are likely to return to purchase again.

In a world of advanced tech, marketplaces are dealing with the growing issue of payment fraud, spams and scams, as well as data privacy risks.

Bullying and Harrassment

Detect harassment and abusive content in real time.

Child Safety

Identify online intimidation, threats, or abusive behavior or content in real time.


Use Checkstep’s moderation AI to combat disinformation and misinformation.

Graphic Violence

Identify and remove harmful images that promote violence in a timely manner.

Hate Speech

Address hate speech in over 100 languages, including slang.

Human Exploitation

Track the complex systems that are using your platform to harm vulnerable people.

Illegal Goods

Identify bad actors and harmful content that promotes illegal goods or services.


Detect fraudulent activities to maintain integrity and ensure safety of users.

Nudity & Adult Content

Remove nudity and sexual content that violate your policies.


Identify and filter out profanity in a variety of languages, including slang .

Suicide & Self-Harm

Quickly recognize signs of suicidality and take swift steps to prevent self-harm.

Violent Extremism

Detect and prevent extremist activity before it can lead to violence.

The Solution

Build trust and improve customer retention with robust security and safety.

We work with scale ups and enterprise size marketplaces across the world to implement Trust and Safety tools. Be that through the use of our dynamic AI, or best in class third party classifiers, to implementing our user interface to moderate and escalate flagged content.

Covering issues surrounding fraud, IP infringement, PII, scams, harassment and much more.

What this means

Content moderation is the key to marketplace success.


We provide modulised solutions to suit your business, so you can;

  • Keep sellers and buyers safe and happy by adopting a safety first approach through combined automated AI and human moderation.
  • Improve operational efficiency by streamlining T&S operations.
  • Increase sign ups and reduce customer attrition rates by improving safety, reducing spam accounts and enhancing user experience.
  • Ensure you are compliant and avoid reputational crisis.
  • Strengthen your brand image by providing a safe and enjoyable platform for your vendors and shoppers.
  • Save money by reducing your reliance on human moderation and in-house tech teams.

Prevent unwanted content from reaching your platform

Speak to one of our experts and find out how
Talk to an expert