A safe and trustworthy buying experience
Numbers at a Glance
Keep the online pickpockets at bay.
Trust & safety are becoming more important to marketplaces. The quality of content of goods sold within a marketplace directly links to brand reputation and whether buyers are likely to return to purchase again.
In a world of advanced tech, marketplaces are dealing with the growing issue of payment fraud, spams and scams, as well as data privacy risks.
Bullying and Harrassment
Nudity & Adult Content
Suicide & Self-Harm
Build trust and improve customer retention with robust security and safety.
We work with scale ups and enterprise size marketplaces across the world to implement Trust and Safety tools. Be that through the use of our dynamic AI, or best in class third party classifiers, to implementing our user interface to moderate and escalate flagged content.
Covering issues surrounding fraud, IP infringement, PII, scams, harassment and much more.
What this means
Content moderation is the key to marketplace success.
We provide modulised solutions to suit your business, so you can;
- Keep sellers and buyers safe and happy by adopting a safety first approach through combined automated AI and human moderation.
- Improve operational efficiency by streamlining T&S operations.
- Increase sign ups and reduce customer attrition rates by improving safety, reducing spam accounts and enhancing user experience.
- Ensure you are compliant and avoid reputational crisis.
- Strengthen your brand image by providing a safe and enjoyable platform for your vendors and shoppers.
- Save money by reducing your reliance on human moderation and in-house tech teams.