Text Moderation: Scale your content moderation with AI

In today’s interconnected world, text-based communication has become a fundamental part of our daily lives. However, with the exponential growth of user-generated text content on digital platforms, ensuring a safe and inclusive online environment has become a daunting task. Text moderation plays a critical role in filtering and managing user-generated content to prevent harmful or inappropriate material from spreading. To effectively address the challenges of text moderation at scale, Content Moderation AI has emerged as a powerful solution. 

Challenges for Text Moderation

  • Scale and Volume: Online platforms generate an immense amount of text content daily. Manual text moderation is insufficient to keep up with the vast scale of user-generated text, necessitating AI-driven solutions.
  • Contextual Understanding: Text often contains subtle nuances, sarcasm, or cultural references that may be challenging for automated tools to interpret accurately. Contextual understanding is crucial to avoid misinterpretations in content evaluation.
  • Multilingual Support: Platforms catering to global audiences must address text moderation challenges in multiple languages, considering linguistic variations and cultural sensitivities.
  • Emerging Threats: As online communities evolve, new forms of harmful or inappropriate content continuously emerge, demanding agile AI systems to stay ahead of emerging threats.

Why AI is Important for Text Moderation

AI technology offers compelling solutions to overcome various challenges of text moderation.

  • Scalability: AI enables platforms to process vast amounts of text content rapidly, allowing for real-time moderation to maintain content safety efficiently.
  • Contextual Analysis: AI algorithms with advanced natural language processing capabilities can comprehend the context and intent behind text, reducing the risk of over- or under-censorship.
  • Real-time Response: AI provides real-time text moderation, allowing platforms to promptly address potential violations and ensure a safer online environment.
  • Multilingual Support: AI-based text moderation can be trained on multiple languages, facilitating effective moderation across diverse linguistic communities.
  • Continuous Learning: AI models can continuously learn and adapt to evolving content trends and emerging threats, ensuring up-to-date and effective moderation strategies.

Best Practices for Using AI in Text Moderation

  • Training Data: Provide diverse and representative training data to the AI model, enabling it to grasp context, cultural nuances, and regional variations.
  • Customization: Tailor AI models to align with the platform’s unique content policies and guidelines, ensuring accurate and consistent moderation.
  • Human-in-the-Loop Approach: Implement a hybrid approach that combines AI with human moderators to ensure contextually nuanced decisions for complex cases.
  • Regular Evaluation: Continuously evaluate AI model performance and gather feedback from human moderators to fine-tune and improve the model over time.

Checkstep’s AI Solution

Checkstep’s AI-powered text moderation solution is transforming content safety, providing a sophisticated approach to address the challenges in text moderation.

  • Contextual Understanding: Checkstep’s AI model is trained on extensive datasets, enabling it to understand the context and intent behind text more accurately.
  • Real-time Moderation: Checkstep’s AI solution offers real-time text moderation, ensuring prompt responses to potential violations and maintaining a safe online environment.
  • Multilingual Support: Checkstep’s AI is designed to effectively moderate text content in multiple languages, considering linguistic variations and cultural sensitivities.
  • Regulatory Compliance: Checkstep helps online platforms stay compliant with regulations by providing transparency reporting and enabling a fast response to meet the requirements for reporting obligations of online harms.
  • Customization and Flexibility: Checkstep’s AI models can be tailored to align with each platform’s specific content policies and guidelines, delivering customized moderation solutions.
  • Human-in-the-Loop Approach: Checkstep’s platform incorporates human moderators, working in tandem with AI, to ensure nuanced and contextually appropriate decisions.
  • Continuous Learning and Improvement: Checkstep’s AI undergoes continuous training and evaluation, staying up-to-date with emerging content trends and evolving threats.


Text moderation is a critical practice to foster a safe and positive user experience on digital platforms. As user-generated text content continues to grow exponentially, the challenges in text moderation require efficient and scalable solutions. AI technology presents a transformative approach, empowering platforms to effectively moderate text at scale, with enhanced contextual understanding and real-time response capabilities.

Checkstep’s AI solution for text moderation offers a comprehensive and customizable approach, empowering platforms to efficiently manage textual content while preserving context and user privacy. By leveraging AI’s capabilities, platforms can efficiently process vast volumes of text, maintain context-awareness, and promptly address potential violations. As AI continues to evolve, its integration with human judgment ensures a balanced and ethical approach to content moderation.

Embracing the power of Content Moderation AI in text moderation is no longer an option but a necessity for platforms to thrive in the digital age. By choosing to transform text moderation practices with AI, platforms can foster a safer online environment, promote user engagement, and build a positive community for users worldwide.

More posts like this

We want content moderation to enhance your users’ experience and so they can find their special one more easily.

Podcast Moderation at Scale: Leveraging AI to Manage Content

The podcasting industry has experienced an explosive growth in recent years, with millions of episodes being published across various platforms every day. As the volume of audio content surges, ensuring a safe and trustworthy podcast environment becomes a paramount concern. Podcast moderation plays a crucial role in filtering and managing podcast episodes to prevent the…
4 minutes

Content Moderators : How to protect their Mental Health ? 

Content moderation has become an essential aspect of managing online platforms and ensuring a safe user experience. Behind the scenes, content moderators play a crucial role in reviewing user-generated content, filtering out harmful or inappropriate materials, and upholding community guidelines. However, the task of content moderation is not without its challenges, as it exposes moderators…
4 minutes

Audio Moderation: AI-Driven Strategies to Combat Online Threats

In today's digitally-driven world, audio content has become an integral part of online platforms, ranging from podcasts and audiobooks to user-generated audio clips on social media. With the increasing volume of audio content being generated daily, audio moderation has become a critical aspect of maintaining a safe and positive user experience. Audio moderation involves systematically…
4 minutes

What is Content Moderation ? 

Content moderation is the strategic process of evaluating, filtering, and regulating user-generated content on digital ecosystems. It plays a crucial role in fostering a safe and positive user experience by removing or restricting content that violates community guidelines, is harmful, or could offend users. An effective moderation system is designed to strike a delicate balance…
5 minutes

The Evolution of Content Moderation Rules Throughout The Years

The birth of the digital public sphere This article is contributed by Ahmed Medien. Online forums and social marketplaces have become a large part of the internet in the past 20 years since the early bulletin boards on the internet and AOL chat rooms. Today, users moved primarily to social platforms, platforms that host user-generated content. These…
7 minutes

Video Moderation : It’s Scale or Fail with AI

In the digital age, video content has become a driving force across online platforms, shaping the way we communicate, entertain, and share experiences. With this exponential growth, content moderation has become a critical aspect of maintaining a safe and inclusive online environment. The sheer volume of user-generated videos poses significant challenges for platforms, necessitating advanced…
4 minutes

AI Ethics Expert’s Corner : Kyle Dent, Head of AI Ethics

This month we’ve added a new “Expert’s Corner” feature starting with an interview with our own Kyle Dent, who recently joined Checkstep. He answers questions about AI ethics and some of the challenges of content moderation. AI Ethics FAQ with Kyle Dent If you would like to catch up on other thought leadership pieces by…
4 minutes

Misinformation Expert’s Corner : Preslav Nakov, AI and Fake News

Preslav Nakov has established himself as one of the leading experts on the use of AI against propaganda and disinformation. He has been very influential in the field of natural language processing and text mining, publishing hundreds of peer reviewed research papers. He spoke to us about his work dealing with the ongoing problem of…
8 minutes

Checkstep Raises $1.8M Seed Funding to Combat Online Toxicity

Early stage startup gets funding for R&D effort to develop advanced content moderation technology We’re thrilled to announce that Checkstep recently closed a $1.8m seed funding round to further develop our advanced AI product offering contextual content moderation. The round was carefully selected to be diverse, international, and with a significant added value to our business. Influential personalities…
3 minutes

Expert’s Corner with Checkstep CEO Guillaume Bouchard

This month’s expert is Checkstep’s CEO and Co-Founder Guillaume Bouchard. After exiting his previous company, Bloomsbury AI to Facebook, he’s on a mission to better prepare online platforms against all types of online harm. He has a PhD in applied mathematics and machine learning from INRIA, France. 12 years of scientific research experience at Xerox…
3 minutes

Expert’s Corner with Community Building Expert Todd Nilson

Checkstep interviews expert in online community building Todd Nilson leads transformational technology projects for major brands and organizations. He specializes in online communities, digital workplaces, social listening analysis, competitive intelligence, game thinking, employer branding, and virtual collaboration. Todd has managed teams and engagements with national and global consultancy firms specialized in online communities and the…
7 minutes

Blowing the Whistle on Facebook

Wondering what all the fuss is around the Facebook Papers? Get the lowdown here. A large trove of recently leaked documents from Meta/Facebook promises to keep the social platform in the news, and in hot water, for some time to come. While other recent “Paper” investigations (think Panama and Paradise) have revealed fraud, tax evasion,…
7 minutes

Expert’s Corner with Head of Research Isabelle Augenstein

This month we were very happy to sit down with one of the brains behind Checkstep who is also a recognized talent among European academics. She is the co-head of research at Checkstep and also an associate professor at the University of Copenhagen. She currently holds a prestigious DFF Sapere Aude Research Leader fellowship on ‘Learning to…
5 minutes

Ready or Not, AI Is Coming to Content Moderation

As digital platforms and online communities continue to grow, content moderation becomes increasingly critical to ensure safe and positive user experiences. Manual content moderation by human moderators is effective but often falls short when dealing with the scale and complexity of user-generated content. Ready or not, AI is coming to content moderation operations, revolutionizing the…
5 minutes

Scaling Content Moderation Through AI Pays Off, No Matter the Investment

In the rapidly evolving digital landscape, user-generated content has become the lifeblood of online platforms, from social media giants to e-commerce websites. With the surge in content creation, content moderation has become a critical aspect of maintaining a safe and reputable online environment. As the volume of user-generated content continues to grow, manual content moderation…
4 minutes

Prevent unwanted content from reaching your platform

Speak to one of our experts and learn about using AI to protect your platform
Talk to an expert