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T&S Events

Trustcon 2024

Trustcon is the world's leading Trust and Safety Conference

Date: 22nd - 24th July 2024
Venue: Hyatt Regency San Francisco Embarcadero
Trustcon 2024

TrustCon 2024

TrustCon is one of our favourite conferences of the year, and we normally have several TrustCon speaking slots, so keep an eye out for our team!

It’s always a great place to network with other Trust and Safety leaders. TrustCon stands as the premier international gathering for professionals dedicated to maintaining Trust and Safety across digital platforms and communities.

TrustCon represents the realization of TSPA's ambition to establish and nurture a worldwide community of practitioners in the trust and safety sector. In TrustCon words, they aim to build a lasting, supportive network, providing workshops and talks centered on trust and safety practices.

Participants of TrustCon will engage in collaborative activities, gain insights from leading experts in trust and safety, and network with colleagues from across the globe.
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TrustCon FAQ

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Where can I buy tickets for TrustCon?

Tickets go on sale on the 2nd February 2024, and presale is available to TSPA members. You can buy them here.

When are the conference dates and start / end times?

TrustCon is a 3-day conference, starting July 22 and ending July 24. On July 22, we will begin at 9 AM and close around 7 PM with a reception. On July 23 and 24, we will begin at 9 AM and end at around 5:00 PM PST. TrustCon is a 3-day conference, starting July 22 and ending July 24. On July 22, we will begin at 9 AM and close around 7 PM with a reception. On July 23 and 24, we will begin at 9 AM and end at around 5:00 PM PST. 

Where can I find the TrustCon speaker list?

The speaker list is still being decided. However, the Call for Proposals is still open. You can submit a proposal here

The proposal deadline is Friday, February 2, 2024 at 11:59pm Pacific Time. Final decision notifications will be sent on or before April 1, 2024.

Is it possible to get a TrustCon discounted ticket?

Registration discounts for the following groups of individuals:

Students – Students who are currently enrolled in post-secondary education will receive a 50% discount. 

Middle- to low-income countries – Residents of low and middle-income country, as designated by the World Bank, can receive a 50% discount. 

Non-profit or Government  If you work for a non-profit or governmental organization, you will receive a 50% discount. 

Recently laid off – If you are a T&S professional who has been laid off within the past year (since July 2023), you will be eligible for a 50% discount. 

TSPA Working Group Members, Advisors, Board – TSPA working group members, advisors, and board members will receive 50% off the registration fee. TSPA will send you a discount code to use. (Please note that this discount cannot be used in combination with other discounts.)

Moreover, TSPA Members get $550 off the standard ticket price, i.e. $1,350.

Can I get a refund for my TrustCon ticket if I can't attend?

TrustCon registration tickets are fully refundable until July 9, 2024, after which no refunds will be allowed.

Can I transfer my TrustCon ticket to a colleague?

If you are unable to attend and wish to transfer your ticket to another attendee, you can do so as long as the other attendee would have qualified for your registration type (member, nonmember, speaker, etc.) and discounts (student, NGO-government, etc.). If the other attendee does not qualify for your registration type and/or discounts, a refund request is recommended.

How much are TrustCon tickets?

This ticket gives you access to all 3 days of the conference, including sessions, meals and breaks, reception, and activities. Speakers can attend for free on the day they are presenting or choose to attend for the full conference for an additional fee.

Nonmember : $1,350 USD

Member: $800 USD
Speaker: $450 USD

Keynote speakers

A few keynote speakers from 2023. We’ll update the list as soon as the 2024 speakers have been released.

Yu-Lan Scholliers

Yu-Lan Scholliers

Checkstep

Yu-Lan joins from Meta – where she worked across various Trust & Safety efforts with a focus on counter-terrorism and suicide & self-injury. Previously also worked as management consultant at the Boston Consulting Group in Brussels.

Alicia del Sol

Wallapop

Promotes circular economy by working on maintaining Wallapop's users safe from external threats in order to create a safer platform and community. Wallapop is the Spanish marketplace for second-hand goods with 15 million users.

Camille François

Niantic Labs

Camille François leads Trust & Safety at NianticLabs, and teaches at Columbia University.

Getting there

Address:
5 Embarcadero Ctr
San Francisco, CA 94111

There is a Bart stop (Embarcadero Station) 2 blocks from the hotel.
Other public transportation options to the hotel include taxis, rideshare (Uber, Lyft), San Francisco Bay Ferry (Downtown San Francisco Ferry Terminal), and the San Francisco Muni (bus) system.

Travel FAQ

  • There are more than one Hyatt Regency in San Francisco. Which one is TrustCon held at?

    TrustCon is held at Hyatt Regency Embarcadero San Francisco. It is located at 5 Embarcadero Center, San Francisco, CA, across from the Ferry Building. 

  • Is there a room block for TrustCon attendees at the Hyatt Regency?

    Yes, there is a hotel room block with a discounted rate that attendees can book. Reservation details will be available soon. 

  • How do I contact the hotel?

    Telephone: +1 415 788 1234

    Email: Sanfrancisco.Regency@hyatt.com

  • What is the best way to travel to TrustCon?

    Airports

    San Francisco is easily accessible by all three of the Bay Area’s major airports. San Francisco (SFO) is about 14.5 miles from the hotel, Oakland (OAK) is about 20 miles from the hotel, and San Jose (SJC) is about 52 miles from the hotel.

    Local Transportation

    SFO and OAK are both served by BART (subway). There is a Bart stop (Embarcadero Station) 2 blocks from the hotel. Taxis, ride shares (such as Uber or Lyft) are also available. Other public transportation options to the hotel include the San Francisco Bay Ferry (Downtown San Francisco Ferry Terminal) and the San Francisco Muni (bus) system.

  • Is there parking at TrustCon?
    Valet Parking

    Valet parking is available at the hotel from $80.

    Self-Parking

    Self-parking is available at our hotel from $35. Self-parking is currently in Embarcadero 3, with no in and out privileges

    More information can be found here.

  • What is the closest airport to the conference venue?

    San Francisco International Airport (SFO) is the closest airport. It is 14.8 miles away.

  • Are there any other airports close by?

    Conference visitors can arrive at Oakland International Airport (OAK), which is 19.6 miles away from the hotel.

  • Does TSPA offer invitation letters to the attendees?

    TSPA will provide formal invitation letters to presenters who request them; however, they will not proactively issue formal invitation letters for attendees.

  • Does TSPA offer support letters for visa applications?

    If you need a letter for your visa application, TSPA can provide a support letter that you can submit with your visa application. Visa support letters are provided 3-5 business days after you have confirmed and paid for your registration.

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