The EU Digital Services Act (DSA) is a European Union regulation that came into force in 2024.

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 The DSA applies to almost all digital services that operate in or provide services to users in the European Union.

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The DSA introduces a structured set of duties for online platforms, with obligations scaling according to size and risk.

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A Very Large Online Platform (VLOP) is defined in the DSA as an online service with more than 45 million average monthly active users in the EU — roughly 10% of the EU population.

 What are the penalties for non-compliance with the DSA?

The UK Online Safety Act (OSA), passed in 2023, is the United Kingdom’s flagship online safety law.

While both the DSA (EU) and OSA (UK) address online safety, their focus and enforcement differ.

We currently process 100 languages natively and we can support every language through translation. 

Yes, we offer Age Verification services. We can apply age estimation algorithms and also integrate end-to-end age and/or identity verification flows.

Yes, we have live streaming capabilities.

Yes, developer documentation can be found here

We can help with preparing for the DSA and OSB implementation, whilst remaining consistent with data protection legislation. We can work directly with your governance team if required to run gap analysis and formulate a risk profile comfortable to your individual business. We will then help drive the implementation of the strategies through Checkstep tooling, your current current stack integrations and overall trust and safety operation to streamline legislative requirements and drive down compliance costs.

Yes, we fully support a mix of:

• Different queues can be set-up based on different detection policies, regions, regulations;
• Escalations within the platform to ensure content can get seen quickly by the right team;
• Different queues can be manned by different teams of moderators;
• Queues can be ranked according to needs: i.e. first-in-first-out, minimising SLAs, optimising for severe harms etc. 

Yes. We work with a number of Business Process Outsourcing (BPO) companies covering both large-scale customer-service style moderation and more specialised community engagement. As we do not currently accept commission with our moderation partners, we can provide supplier agnostic consultancy to help find the right solution for your needs as necessary.