What is the EU Digital Services Act (DSA)?

The EU Digital Services Act (DSA) is a European Union regulation that came into force in 2024. [View full answer]

Do you support flexible workflows?

Yes, we fully support a mix of: Different queues can be set-up based on different detection policies, regions, regulations;Escalations within the platform to ensure content can get seen quickly by the right team;Different queues can be manned by different teams of moderators;Queues can be ranked according to needs: i.e. first-in-first-out, minimising SLAs, optimising for severe harms etc.

How can Checkstep help us remain DSA compliant?

We can help with preparing for the DSA and OSB implementation, whilst remaining consistent with data protection legislation. We can work directly with your governance team if required to run gap analysis and formulate a risk profile comfortable to your individual business. We will then help drive the implementation of the strategies through Checkstep tooling, your current current stack integrations and overall trust and safety operation to streamline legislative requirements and drive down compliance costs.

Is the data ethically sourced?

Yes, our data is ethically sourced from Kaggle competitions and public datasets.

Reviews your customers can trust, powered by AI content moderation

Maintain your brand credibility by publishing authentic, fair and trustworthy reviews, everytime

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Nothing harms a review platform more than fake reviews

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Review platforms thrive on trust, but fake and manipulated reviews pose a substantial threat. Fraudulent reviews, spam submissions and malicious content don’t just mislead users - they erode credibility, distort ratings, and put your reputation at risk.
Tackle harmful reviews head-on to protect both consumers and businesses, and ensure your review platform remains a reliable source of truth.

30%

of all online reviews are considered fake

Benefits

Authentic review platforms start with smarter review moderation

With AI-powered moderation, you can detect fraud, filter out bad actors and maintain the integrity that keeps your community engaged.

Real-time decisions

With sub-50 millisecond latency, Checkstep processes and reviews listings in real-time. An 8x reduction in moderation time helps keep buyers safe 24/7.

Accurate detection

Access to the best LLMs on the market lets you detect harmful content and violative products with the highest level of accuracy - up to 99%.

Optimised for cost

Level up moderation efforts without damaging your bottom line. Checksteps advanced automation and AI is up to 96% cheaper than human moderation cost.

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The #1 content moderation platform for review platforms

With trust and safety at its core, our platform is proven to help review platforms maintain authenticity and trust.

Automate moderation to let human moderators focus on what matters most

Send ‘suspicious content’ to our sophisticated AI reasoning model, Advanced ModBot, to take decisions on content. Updates to your policies are immediately learned by the bot. Keep humans in the loop and allow the bot to escalate when it’s not sure.

Streamline case management from flag to resolution

Manage flagged reviews in one central place with full visibility into violations. Case management gives your team clear context, policy alignment and actionable options - so you can review, escalate, or resolve cases quickly and confidently.

Create custom detection models in minutes, not months

Our technology-forward approach allows you to create custom models to detect what matters to your platform - in a matter of minutes. Gone is the need to wait months for a machine learning team to train a model from scratch.

Set and manage policies with ease

Manage and fine tune all your policies from one place. Covering all major policy types, use our policy engine to create new policies, edit policy descriptions for nuance across regions and select the right models for each use case.

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FAQs

Most frequently asked questions about Checkstep for review sites

Learn more about our AI content moderation platform

What is the EU Digital Services Act (DSA)?

The EU Digital Services Act (DSA) is a European Union regulation that came into force in 2024.
[View full answer]
Do you support flexible workflows?
Yes, we fully support a mix of:
- Different queues can be set-up based on different detection policies, regions, regulations;
- Escalations within the platform to ensure content can get seen quickly by the right team;
- Different queues can be manned by different teams of moderators;
- Queues can be ranked according to needs: i.e. first-in-first-out, minimising SLAs, optimising for severe harms etc.
How can Checkstep help us remain DSA compliant?

We can help with preparing for the DSA and OSB implementation, whilst remaining consistent with data protection legislation. We can work directly with your governance team if required to run gap analysis and formulate a risk profile comfortable to your individual business. We will then help drive the implementation of the strategies through Checkstep tooling, your current current stack integrations and overall trust and safety operation to streamline legislative requirements and drive down compliance costs.
Is the data ethically sourced?

Yes, our data is ethically sourced from Kaggle competitions and public datasets.

Want to see our AI content moderation platform for yourself?

Book a demo to see how it can help you deliver safer, more inclusive content at scale.

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