A partnership that scales with you
The best partnerships start with understanding. From the first conversation, we’re focused on helping you build safer, more efficient digital experiences.
Your strategic partner for long term success
Vendors deliver what’s in the contract. Partners help you reach your goals. That's why we aim to become your strategic partner for AI content moderation.
At Checkstep, we work closely with your teams to understand your challenges, anticipate what’s next, and guide you with the expertise needed to stay ahead. We’re invested in your long-term success - not just the next milestone.
The process
Your journey with Checkstep
A structured, transparent experience from discovery to ongoing partnership - built to help you achieve your content moderation goals at every milestone.
Before you join us
We take the time to learn about your goals, challenges, and existing workflows. Our team works closely with you to identify where Checkstep adds the most value: through tailored demos, transparent discussions, and clear solution design. The result is a partnership that fits your needs from day one.
Getting started
Once you’re ready to move forward, our specialists guide you through setup and integration. We make onboarding simple and efficient, so you can see impact fast. Training and best-practice support ensure your teams get the most out of Checkstep from launch.
Growing together
Our work doesn’t end at go-live. We stay by your side with dedicated customer success, regular performance reviews, and proactive optimization. As your needs evolve, so does our partnership. We will work with you to keep your platform safe, compliant, and ahead of emerging challenges.
Finding value on day 1
When partnering with Checkstep you will already be 90% ready to go-live on day 1, the remaining 10% is unique to each client’s needs and goals. We set you up with an account that’s been created with foundational models in place that we’ve found to return the greatest detection according to your industry standards. We're then by your side as you put your strategy into action via real-time LLM-prompts and code-free workflows.
We’ve onboarded clients and seen them take action within their communities when using our AI content moderation software in less than a week. Our more typical onboarding timeline, accounting for both the technical integration and policy alignment sessions, is 4-6 weeks. Talk to us to find out what onboarding your specific platform would look like.
FAQs
Most frequently asked questions about working with Checkstep
Learn more about how you can partner with us for AI content moderation
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How does Checkstep differ from other AI content moderation platforms?
Checkstep stands apart by combining cutting-edge AI moderation, customizable safety workflows, and enterprise-grade auditability in a single platform. We offer:
- Holistic Safety Stack: Instead of offering one-off tools, Checkstep unifies detection, triage, automation, and reporting into an end-to-end trust & safety system.
- Customizable Policies & Pipelines: You can adapt our models, rules, and workflows to match your operational reality—not the other way around.
- Auditability & Governance: We place strong emphasis on compliance, explainability, and human-in-the-loop oversight, which many competitors lack.
- Rapid Model Innovation: We integrate new AI models as soon as they become reliable, helping customers stay ahead of emerging content risks.
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What is customer support like when we're working together?
You get hands-on, proactive support throughout the relationship:
- Dedicated Customer Success Manager (CSM): A single point of contact who understands your goals, KPIs, and operational challenges.
- Implementation & Onboarding Assistance: We provide guided setup, workflow configuration, and technical integration support.
- Continuous Optimization: Regular check-ins, performance reviews, and model recommendations to keep improving detection accuracy and operational efficiency.
- Responsive Technical Help: Our engineering and product teams are accessible for escalations, troubleshooting, and feature guidance—usually with same-day responses.
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What happens if new, better technologies come out?
You benefit from the latest AI technology automatically thanks to Checkstep's AI marketplace.
- Ongoing Model Upgrades: We continuously evaluate and integrate new AI models, improving accuracy, recall, multilingual coverage, and speed.
- Backward Compatibility: Upgrades slot into your existing workflows without disrupting your operations.
- Future-Proof Roadmap: We proactively align our platform with emerging regulations, content categories, and evolving digital harm patterns.
- Customer Input Loops: Your real-world needs influence what innovations we prioritize next.
Want to see our AI content moderation platform for yourself?
Book a demo to see how it can help you deliver safer, more inclusive content at scale.
