How do appeals processes differ in the OSA vs DSA?
Questions & Answer
Both the DSA (EU) and OSA (UK) require appeals, but the emphasis differs:
DSA: Appeals must be available for all users, with structured escalation to out-of-court dispute resolution bodies.
Platforms must prioritise notices from trusted flaggers and act on them more quickly than general user reports.
Trusted flaggers are usually NGOs, regulators, or specialised entities with expertise in areas like child protection, counter-terrorism, or consumer fraud. Their role is to improve the accuracy and speed of moderation while reducing false positives.
Platforms must still review each notice but are expected to treat trusted flagger reports with high urgency. Abuse of the role can lead to withdrawal of the designation.
Best Content Moderation Companies, Tools and Software (2026)
The content moderation market reaches $13.31 billion in 2026 and is on track for $26.09 billion by 2...
6 mins
London Trust & Safety Meet Up Hosted by Checkstep
Join us on Wednesday 23rd September 2026 in Farringdon, London, for an Online Trust & Safety meet-u...
[Webinar] Prove it, Don’t Promise it: DSA & Online Safety Act Readiness for 2027
Regulators aren't asking platforms to make promises about how safe they are anymore - they're asking...