How do companies document appeals for regulators?

 Companies must maintain detailed records of all appeals under the DSA.

Documentation should include:
The original enforcement decision and statement of reasons.
The user’s appeal submission.
Internal review notes and decision outcomes.
Timelines for response.
Whether the appeal was escalated to a dispute body.
These records must be available for Digital Services Coordinators and the European Commission upon request, and they also feed into annual transparency reports.
Platforms typically use compliance dashboards or case management systems to track appeals, ensuring both audit readiness and reporting accuracy.