How does the OSA impact gaming companies?

Questions & Answer

In the UK, the Online Safety Act applies to user-to-user and search services that operate in the UK, which typically includes online games with chat, UGC, voice, or social features.

Gaming companies must conduct risk assessments, implement child access and age assurance where appropriate, and put in place systems to tackle illegal content and protect minors. Ofcom has set a staged roadmap through 2025 and can fine up to 10 percent of global revenue.

Studios should map features like voice chat and user trading, then document risks and mitigations, update terms, provide reporting tools, and prepare evidence packs for potential Ofcom reviews.