Webinar: Moderating with Empathy at JustGiving
How JustGiving Balances AI and Human Judgement at Scale
Join us on 8th July at 4pm BST for an exclusive interview with JustGiving, an FCA regulated online fundraising platform, for a conversation about what it takes to build moderation systems that are accurate, scalable, and human enough for the context they operate in.
During the webinar, Amy Somerford, Trust and Safety Lead, will share how moderation works in practice for an online platform that sits at a unique intersection of vulnerability and trust. She'll share how JustGiving uses AI to scale its Trust & Safety workflows - and how human oversight is critical to delivering moderation with empathy.
8th July, 2026 @4:00 PM
Virtual discussion
About this webinar
Fundraising platforms sit at a unique intersection of vulnerability and trust. The people creating and donating to campaigns are often doing so in moments of difficulty, which means the cost of moderation errors is unusually high.
Join Hill Stark and Amy Somerford, Trust & Safety Lead at JustGiving, an FCA regulated online fundraising platform, for a conversation about what it takes to build moderation systems that are accurate, scalable, and human enough for the context they operate in.
They'll sit down on 8th July at 4pm BST for an exclusive interview - you don't want to miss it!
What to expect
Discover the unique moderation challenge of a fundraising platforms
Why human judgement is a design requirement
How JustGiving protects vulnerable customers to comply with FCA regulations
Our speakers
Amy Somerford
Trust & Safety Lead, JustGiving
Hill Stark
VP Partnerships, Checkstep
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