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Get AI-Ready. 
Get Certified.

The only certification built for teams
implementing AI content moderation at scale.
Designed for BPOs and online platforms.

Get AI-Ready

Checkstep, trusted by global leaders in trust and safety

BPO TRACK

AI-Ready

For moderation teams and their leads. AI-powered workflows, platform operations and AI-readiness standards.

Certify your team as AI-ready and prove to your platform clients that your moderators are trained in the latest automated moderation standards.

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Platform TRACK

Policy Admin

For the Trust & Safety leader who owns policy. Configuration, LLM fundamentals, and AI governance in one certification.

Align your in-house team and your BPO partners on one AI-ready framework that comprises the rules your platform runs on, and the LLMs that enforce them.

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WHY CHECKSTEP

Built for every side of moderation

Enablement, certification, and partner resources - built by Trust & Safety experts - to help teams sell, operate, and succeed in the world of AI-powered content moderation.

Built by practitioners- not generic e-learning

Stackable modules - learn continuously as AI evolves

Recognised by the industry - used by leading BPOs and platforms

What you'll learn

Learn how Checkstep's AI content moderation plartform works at a high level

Discover how policies, AI labels, signals, and expert feedback connect inside Checkstep. You'll learn the anatomy of a policy, how the moderation queue works, how Checkstep handles transparency reporting for the DSA and reporting and quality assurance practices.

Upskill your moderators to work within AI-powered moderation workflows

Learn how BPO moderation differs from in-house - and what your client expects. You'll discover how to read signals, relabel harm types, and turn frontline judgment into client value. You'll also gain an understanding of the metrics your BPO contract is measured against.

Discover how to configure, refine, and scale your moderation system

Learn about the four types of detection strategies and when to use each. Understand how to tune the confidence thresholds that decide what gets auto-enforced, reviewed, or trusted. We'll also walk through AI-assisted decision making and a practical framework for measuring T&S success.