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Protect traveller trust and review integrity at global scale, powered by AI

The AI content moderation platform that catches review fraud, detects AI-generated content, and keeps you compliant across reviews, photos, forums, and listings with audit-ready transparency.

  • Catch fake, incentivised, and AI-generated reviews before they go live.

  • Cut manual review volume while keeping precision high and appeals low.

  • Stay DSA, DMCC, and FTC audit-ready with defensible logs and reporting.

THE CHALLENGE

Millions of reviews, mounting pressure

Running a global travel platform means moderating reviews, photos, videos, forum posts, Q&A, and business listings across hundreds of languages. Review fraud, AI-generated content, and evolving regulations from the DSA to the FTC put pressure on systems that were never built for this scale.

Review Fraud Scale

Fake reviews, incentivised ratings, and coordinated ranking manipulation erode traveller trust and distort commercial outcomes.

Synthetic Content

AI-generated reviews and photos threaten authenticity. Detecting them at volume demands purpose-built models that evolve constantly.

Regulatory Exposure

DSA transparency reports, UK fake-review rules, and FTC enforcement all require defensible audit trails and consistent records.

How Checkstep solves this

One platform to detect review fraud, enforce content policies, and meet regulatory obligations across every content surface.

Fraud detection

Spot fake reviews, incentivised ratings, and coordinated manipulation across traveller and business-owner content.

AI detection

Flag AI-generated reviews and media with multimodal models trained on travel-specific content patterns.

Workflow automation

Route complex edge cases to reviewers with full context, escalation paths, and appeals tracking.

Compliance reporting

Generate DSA transparency reports, audit logs, and regulator-ready exports without manual assembly.

Proof from high-scale platforms

90%
Automated moderation, freeing teams for complex fraud cases.
93-99%
Precision across content types, keeping false positives low at scale.
80%
Reduction in manual review tasks with centralized compliance workflows.

"Checkstep's solution has allowed us to rapidly scale a system that helps us to pinpoint major abuse vectors and address them quickly."

Trust & Safety Director
Global Review Platform
Phillipe Pisani

Why not build in-house?

"We have proprietary tools"

Proprietary review screening works until fraud tactics shift, AI-generated content surges, or regulators demand new reports. Checkstep complements your stack and closes gaps without replacing what works.

"Review integrity is core"

It is, and your team should own policy. But maintaining fraud models, labelling tools, and compliance databases in-house diverts engineering from product and safety innovation.

"We need full control"

Checkstep is API-first and whitelabel. You own your policies, your data, and every final decision. We provide the specialised detection and compliance engine underneath.

Faster deployment

Go live in weeks with pre-trained models covering reviews, media, and listings.

Lower OpEx

Cut manual review costs and infrastructure spend by up to 80% versus in-house builds.

Regulatory peace of mind

Stay ahead of DSA, DMCC, and FTC requirements without continuous engineering rebuilds.

Protect review integrity and stay audit-ready at every scale

Join the platforms that trust Checkstep to professionalise review moderation and compliance.

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