How quickly must platforms respond to appeals?

VLOPs may face stricter expectations, given their scale and impact. Failure to respond promptly can lead to compliance risks and user dissatisfaction. Many platforms aim for 5–14 days as an internal standard.

The regulation requires platforms to:
Publish annual transparency reports detailing moderation actions, appeals, and enforcement statistics.
Disclose advertising information, including who paid for an ad and why a user was targeted.
Share details of recommendation systems, including options for non-profiling-based feeds.
Report active monthly user numbers to the European Commission.
Provide users with statements of reasons whenever content or accounts are restricted.
For VLOPs and VLOSEs, obligations extend further, including data access for researchers and audit results.
These obligations are designed to give users, regulators, and researchers visibility into how online platforms operate.