What’s the difference between user-facing and regulator-facing reports?

 Under the DSA, platforms must provide transparency in two directions:
User-facing reports: These are public documents (e.g.

Best practice is to:
Map requirements: List all DSA metrics (notices, appeals, actions, authority orders, active users).
Integrate sources: Connect moderation systems, customer service tools, and ad systems to a central database.
Automate aggregation: Use scripts or AI tools to calculate totals and averages in real time.
Visualise KPIs: Build charts showing volume, response times, appeal outcomes, and SLA compliance.
Export: Enable one-click export into formats required by regulators.
Platforms like Checkstep already provide plug-and-play dashboards built for DSA reporting, but custom builds are possible using BI tools like Tableau or Looker.