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Trusted content decisions for every listing, image, and transaction, powered by AI

The AI content moderation platform that helps C2C marketplaces detect counterfeits, prevent fraud, and enforce policies across listings, messages, and transactions at scale.

  • Catch counterfeits, illegal items, and policy violations before they go live.

  • Reduce manual review queues while keeping precision high and false positives low.

  • Stay compliant with seller identity, transparency, and platform safety requirements.

THE CHALLENGE

High-volume listings, rising risk

When your marketplace handles millions of listings daily across categories, languages, and formats, enforcement must be fast, accurate, and consistent. Counterfeits, fraud, and evolving seller identity and platform safety regulations create pressure that manual review alone cannot absorb.

Counterfeits at Scale

Detecting fake goods, IP violations, and unsafe products across millions of image-based listings in dozens of categories.

Fraud and Scam Risks

Phishing attempts, account takeovers, payment fraud, and return abuse threaten buyer trust and drive up dispute costs.

Regulatory Pressure

Seller identity verification, transparency reporting, and cross-border compliance obligations grow more complex with every market you operate in.

How Checkstep solves this

One platform to scan listings, enforce marketplace policies, and stay compliant across every content surface and transaction type.

Visual detection

AI that evaluates images, text, metadata, and pricing signals together to catch counterfeits and prohibited items.

Policy control

Define and deploy granular rules across product categories, seller tiers, and geographic markets with ease.

Workflow automation

Route flagged listings, disputes, and escalations between automated actions and human reviewers seamlessly.

Compliance reporting

Generate transparency reports, seller verification logs, and audit-ready documentation for regulators across jurisdictions.

Proof from high-scale platforms

90% automated moderation with 10,000x faster validation across listing types.
Case resolution cut from minutes to roughly 20 seconds with 93 to 99% precision.
80% of moderation tasks automated with centralized appeals and compliance workflows.

"Checkstep's solution has allowed us to rapidly scale a system that helps us to pinpoint major abuse vectors and address them quickly."

Trust & Safety Director
Global Marketplace
Phillipe Pisani

Why not build in-house?

"We already built something"

In-house systems optimized for one content type often struggle as listing formats, fraud patterns, and regulations evolve. Checkstep complements your existing ML stack or replaces aging rule-based components.

"Trust and Safety is 'core'"

It is, but moderation infrastructure is not. Focus your engineering talent on marketplace features and fraud strategy, not on maintaining labelling pipelines and compliance databases.

"We need full control"

Checkstep is white-label and API-first. You keep full control over policies, data, and final decisions. We provide the detection engine and compliance layer.

Faster Deployment

Go live in weeks, not months, with pre-trained models for marketplace content types.

Lower OpEx

Reduce moderation infrastructure and review costs by up to 80% compared to fully in-house teams.

Regulatory Peace of Mind

Future-proof your marketplace against evolving platform safety laws and seller identity regulations.

Protect every listing, transaction, and user with confidence

Join leading global marketplaces that trust Checkstep to scale their Trust and Safety operations.

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