The Checkstep blog

The podcasting industry has experienced an explosive growth in recent years, with millions of episodes being published across various platforms every day. As the volume of audio content surges, ensuring a safe and trustworthy podcast environment becomes a paramount concern. Podcast moderation plays a crucial role in filtering and managing podcast episodes to prevent the…

A Trust and Safety leader plays a crucial role in ensuring the safety and security of a platform or community. Here are 17 important questions that a Trust and Safety leader should be able to answer.  What are the key goals and objectives of the Trust and Safety team? The key goals of the Trust…

Nowadays, most people can’t remember the last time they called a restaurant and asked for their food to be delivered. In fact, most people can’t recall the last time they called a restaurant for anything. In this new era of convenience, food delivery has undergone a revolutionary transformation. What once involved a phone call to…

Trust and Safety leaders during the US elections: are you tired of election coverage and frenzied political discussion yet? It’s only 20 days until the US votes to elect either Kamala Harris or Donald Trump into the White House and being a Trust and Safety professional has never been harder. Whether your site has anything…

As digital platforms and online communities continue to grow, content moderation becomes increasingly critical to ensure safe and positive user experiences. Manual content moderation by human moderators is effective but often falls short when dealing with the scale and complexity of user-generated content. Ready or not, AI is coming to content moderation operations, revolutionizing the…

Online social media platforms have become an major part of our daily lives: with the ability to send messages, share files, and connect with others, these networks provide a way, for us users, to stay connected. Those platforms are dealing with a rise of fake accounts and online fraudster making maintaining the security of their…

Since the invention of dating websites in 1995, the way potential partners meet and form relationships has changed completely. However, with this convenience comes the challenge of ensuring a safe and positive user experience, which becomes increasingly tedious and time-consuming as more users enter the platform. This is where AI content moderation comes in handy,…

The far-right riots in the UK The recent UK far-right riots, undeniably fuelled by misinformation spread on social media platforms serves as a stark reminder of the urgent need for online platforms to adapt their content moderation policies and work closely with regulators to prevent such tragedies. The consequences of inaction and noncompliance are serious,…

Content moderation has become an essential aspect of managing online platforms and ensuring a safe user experience. Behind the scenes, content moderators play a crucial role in reviewing user-generated content, filtering out harmful or inappropriate materials, and upholding community guidelines. However, the task of content moderation is not without its challenges, as it exposes moderators…

Children are now growing up with technology as an integral part of their lives. With the increase of smartphones, tablets, and internet-connected devices, it is important for parents, educators, and technology companies to prioritize children's online safety. This shared responsibility requires collaboration, best practices, and strategies to create a secure and user-friendly virtual environment. By…