The Checkstep blog

Nowadays, most people can’t remember the last time they called a restaurant and asked for their food to be delivered. In fact, most people can’t recall the last time they called a restaurant for anything. In this new era of convenience, food delivery has undergone a revolutionary transformation. What once involved a phone call to…

Trust and Safety leaders during the US elections: are you tired of election coverage and frenzied political discussion yet? It’s only 20 days until the US votes to elect either Kamala Harris or Donald Trump into the White House and being a Trust and Safety professional has never been harder. Whether your site has anything…

As digital platforms and online communities continue to grow, content moderation becomes increasingly critical to ensure safe and positive user experiences. Manual content moderation by human moderators is effective but often falls short when dealing with the scale and complexity of user-generated content. Ready or not, AI is coming to content moderation operations, revolutionizing the…

Online social media platforms have become an major part of our daily lives: with the ability to send messages, share files, and connect with others, these networks provide a way, for us users, to stay connected. Those platforms are dealing with a rise of fake accounts and online fraudster making maintaining the security of their…

Since the invention of dating websites in 1995, the way potential partners meet and form relationships has changed completely. However, with this convenience comes the challenge of ensuring a safe and positive user experience, which becomes increasingly tedious and time-consuming as more users enter the platform. This is where AI content moderation comes in handy,…

The far-right riots in the UK The recent UK far-right riots, undeniably fuelled by misinformation spread on social media platforms serves as a stark reminder of the urgent need for online platforms to adapt their content moderation policies and work closely with regulators to prevent such tragedies. The consequences of inaction and noncompliance are serious,…

Content moderation has become an essential aspect of managing online platforms and ensuring a safe user experience. Behind the scenes, content moderators play a crucial role in reviewing user-generated content, filtering out harmful or inappropriate materials, and upholding community guidelines. However, the task of content moderation is not without its challenges, as it exposes moderators…

Children are now growing up with technology as an integral part of their lives. With the increase of smartphones, tablets, and internet-connected devices, it is important for parents, educators, and technology companies to prioritize children's online safety. This shared responsibility requires collaboration, best practices, and strategies to create a secure and user-friendly virtual environment. By…

In the fast-paced and competitive world of online commerce, trust is the most important element in ensuring successful transactions, and customer evaluations hold a top spot in the ranking of factors that contribute to the development of brand reliability. They act as a kind of digital word-of-mouth, influencing consumers' choices to make purchases and moulding…

In the rapidly evolving digital landscape, user-generated content has become the lifeblood of online platforms, from social media giants to e-commerce websites. With the surge in content creation, content moderation has become a critical aspect of maintaining a safe and reputable online environment. As the volume of user-generated content continues to grow, manual content moderation…